Shipping policy
Last Updated: September 2026
At KANGORYMOM, we work to prepare and ship your order as quickly as possible.
Order Processing
All orders are processed within 1–2 business days after the order has been successfully placed and payment has been confirmed.
Orders are generally processed Monday through Friday, excluding public holidays.
Once your order has been prepared and handed over to the shipping carrier, you will receive a shipping confirmation email with tracking information when available.
Estimated Delivery Time
After your order has been processed and shipped, the estimated delivery time is:
6–8 business days
Please note that delivery times are estimated and not guaranteed. Actual delivery times may vary depending on your destination, carrier operations, customs procedures, public holidays, weather conditions, or other circumstances outside our reasonable control.
Total Estimated Delivery Time
The estimated time from placing your order to receiving it is generally:
7–10 business days
This includes:
- 1–2 business days for order processing and preparation.
- 6–8 business days for estimated shipping and delivery.
These are estimates rather than guaranteed delivery dates.
Tracking Information
Once your order has been shipped, we will provide tracking information when it is available.
Please allow some time for the carrier's tracking system to update after the package has been handed over.
If your tracking information does not update immediately, this does not necessarily mean that your package is lost.
Delays
Although we work to meet the estimated delivery times above, unexpected delays may occasionally occur.
These may be caused by circumstances such as:
- Carrier delays
- Customs processing
- Severe weather
- Public holidays
- Transportation disruptions
- Incorrect or incomplete delivery information
- Other circumstances outside our reasonable control
If we become aware of a significant delay affecting your order, we will make reasonable efforts to provide you with relevant information.
Nothing in this policy limits any mandatory consumer rights that apply to you under the laws of your country or region.
Customs, Duties and Import Taxes
For international orders, customs duties, import taxes, or other charges may apply depending on the destination country.
Where applicable, these charges may be payable by the customer unless otherwise stated at checkout or required by applicable law.
KANGORYMOM is not responsible for delays caused by customs processing.
Incorrect Shipping Information
Please make sure that your shipping information is accurate and complete before placing your order.
If you notice an error in your shipping address after placing an order, please contact us as soon as possible at:
We will make reasonable efforts to assist you, but we cannot guarantee that an address can be changed after an order has been processed or shipped.
Lost, Damaged or Incorrect Orders
If your order arrives damaged, is incorrect, or appears to have been lost during delivery, please contact us at:
Please include your order number and any relevant photographs or tracking information so that we can investigate the issue.
Where applicable, we will provide a solution in accordance with our Returns & Refund Policy and applicable consumer protection laws.
Contact Us
If you have any questions about shipping or delivery, please contact us:
KANGORYMOM
Email: kangorymom@icloud.com