Refund policy

PRIVACY POLICY

Last Updated: September 2026

KANGORYMOM (“KANGORYMOM,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit, use, or make a purchase through our online store (the “Site”).

This Privacy Policy applies to customers and visitors worldwide, subject to the privacy and data protection laws applicable to your location.

By using our Site, you acknowledge the practices described in this Privacy Policy.

1. WHO IS RESPONSIBLE FOR YOUR PERSONAL INFORMATION?

The entity responsible for processing your personal information is:

KANGORYMOM

Email: kangorymom@icloud.com

If applicable law requires additional business identification or contact information, such information will be provided in our legal or business information available on the Site.

2. PERSONAL INFORMATION WE COLLECT

We collect personal information that you voluntarily provide to us and information that is automatically collected when you use our Site.

Information you provide directly

When you place an order, contact us, or otherwise interact with our Site, we may collect:

  • First and last name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Order details
  • Products purchased
  • Payment-related information
  • Communications you send to us
  • Information you provide when requesting a return, refund, exchange, or customer support
  • Any other information you voluntarily provide to us

We only request information that is reasonably necessary for the relevant purpose.

Information collected automatically

When you visit our Site, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Language preferences
  • Time zone
  • Referring website
  • Pages visited
  • Products viewed
  • Links clicked
  • Search terms
  • Date and time of visits
  • Information about how you interact with our Site
  • Cookies and similar technologies

We refer to this information collectively as “Personal Information.”

3. COOKIES AND SIMILAR TECHNOLOGIES

Our Site uses cookies and similar technologies to provide, secure, and improve our services.

Cookies may be used to:

  • Keep items in your shopping cart
  • Remember your preferences
  • Maintain your shopping session
  • Authenticate users
  • Improve Site functionality
  • Analyze Site usage
  • Detect fraud and security threats
  • Measure the effectiveness of marketing campaigns
  • Provide advertising or personalized marketing where permitted by applicable law

Some cookies are necessary for the operation of the Site.

Other cookies may be optional depending on their purpose and the laws applicable to you.

Where required by applicable law, we will request your consent before using non-essential cookies or similar technologies.

You may also control or delete cookies through your browser settings.

The specific cookies used by our Site may change depending on the Shopify configuration, applications, integrations, and services that are active on our store.

4. SHOPIFY

Our online store is powered by Shopify.

Shopify provides the ecommerce infrastructure that allows us to offer products, process orders, manage our store, and provide services to customers.

Shopify may process personal information in accordance with its own privacy practices and applicable agreements.

For more information, please review Shopify's Privacy Policy:

Shopify Privacy Policy

Shopify itself states that merchants remain responsible for understanding and complying with the privacy laws applicable to their business and customers.

5. PAYMENT INFORMATION

When you make a purchase, payment information is processed through the payment method and payment processor selected at checkout.

Depending on the payment method used, payment providers may process information such as:

  • Name
  • Billing information
  • Payment information
  • Card or account details
  • Transaction information
  • Fraud-prevention information

KANGORYMOM does not intentionally store complete payment card numbers when payment processing is handled by a third-party payment processor.

Payment providers may have their own privacy policies and terms governing the processing of payment information.

6. HOW WE SE YOUR PERSONAL INFORMATION

We may use Personal Information for the following purposes:

To process and fulfill orders

We use information to:

  • Process purchases
  • Confirm orders
  • Process payments
  • Arrange shipping
  • Deliver products
  • Provide order updates
  • Process returns and refunds
  • Provide customer support

To communicate with you

We may use your information to:

  • Respond to inquiries
  • Answer customer-service requests
  • Communicate regarding your order
  • Resolve issues
  • Provide important information concerning your purchase or our services

To protect our Site

We may use information to:

  • Detect fraud
  • Prevent unauthorized transactions
  • Protect our customers
  • Protect our business
  • Maintain Site security
  • Investigate suspicious activity

To improve our services

We may use information to:

  • Analyze Site performance
  • Understand how customers use our Site
  • Improve our products and services
  • Improve the shopping experience
  • Identify technical problems

For marketing

Where permitted by applicable law, we may use your information to provide information about KANGORYMOM products, promotions, offers, and services.

Where consent is legally required, we will obtain consent before sending certain marketing communications.

You may unsubscribe from marketing communications at any time.

7. LEGAL BASES FOR PROCESSING

Where laws such as the GDPR require us to identify a legal basis for processing personal information, we may process your information based on one or more of the following:

Performance of a contract

We may process your information when necessary to process and fulfill your order or provide a service you have requested.

Legal obligations

We may process your information when necessary to comply with applicable legal, tax, accounting, regulatory, or other obligations.

Legitimate interests

We may process information where necessary for legitimate business interests, such as fraud prevention, Site security, customer service, and improving our services, provided that these interests do not override your applicable rights.

Consent

Where required, we may process your information based on your consent.

You may withdraw consent at any time where applicable.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

8. SHARING PERSONAL INFORMATION

We may share Personal Information with third parties when reasonably necessary to operate our business and provide our services.

These third parties may include:

  • Shopify
  • Payment processors
  • Banks and financial institutions
  • Shipping and delivery providers
  • Technology providers
  • Website and hosting providers
  • Fraud-prevention providers
  • Customer-service providers
  • Analytics providers
  • Marketing providers
  • Advertising providers, where applicable

Third-party service providers may process Personal Information only as necessary to provide their services or as otherwise permitted by applicable law.

We may also disclose Personal Information when necessary to:

  • Comply with applicable laws
  • Respond to lawful requests from authorities
  • Respond to legal proceedings
  • Protect our legal rights
  • Protect our property
  • Protect customers or other individuals
  • Prevent fraud or unlawful activity
  • Enforce our agreements

9. MARKETING AND ADVERTISING

Where applicable, we may use certain information to understand the effectiveness of our marketing activities and, where legally permitted, to provide advertising that may be relevant to you.

If we use advertising or marketing technologies that require consent, we will obtain the consent required by applicable law.

You may opt out of marketing communications by:

Opting out of marketing communications does not prevent us from sending essential transactional communications, such as order confirmations or shipping updates.

10. YOUR PRIVACY RIGHTS

Depending on your country, state, or region, you may have certain rights regarding your Personal Information.

These rights may include:

  • The right to access your Personal Information
  • The right to correct inaccurate information
  • The right to request deletion
  • The right to request restriction of processing
  • The right to object to certain processing
  • The right to withdraw consent
  • The right to request data portability
  • The right to opt out of certain marketing activities
  • The right to lodge a complaint with a competent privacy or data protection authority

These rights may be subject to legal conditions and exceptions.

To exercise an applicable privacy right, contact us at:

kangorymom@icloud.com

We may request reasonable information to verify your identity before processing certain requests.

11. EUROPEAN UNION / EEA / UK / SWITZERLAND

If you are located in the European Economic Area, the United Kingdom, Switzerland, or another jurisdiction with substantially similar privacy legislation, additional rights may apply.

Where the GDPR or equivalent legislation applies, we will process Personal Information in accordance with the applicable requirements.

Depending on the circumstances, you may have the right to:

  • Access your Personal Information
  • Correct inaccurate Personal Information
  • Delete Personal Information
  • Restrict processing
  • Object to processing
  • Receive certain Personal Information in a portable format
  • Withdraw consent
  • Lodge a complaint with the relevant supervisory authority

If you believe that your data protection rights have been violated, you may contact the relevant data protection authority in your country.

Shopify confirms that the GDPR may apply to merchants outside Europe who offer goods or services to people in Europe.

12. INTERNATIONAL DATA TRANSFERS

Because KANGORYMOM may serve customers internationally, Personal Information may be processed or transferred to countries outside the country in which you live.

Some countries may provide different levels of data protection.

Where applicable law requires safeguards for international transfers of Personal Information, we will use an appropriate legally recognized transfer mechanism.

For transfers subject to EU data protection law, such mechanisms may include:

  • An adequacy decision
  • Standard Contractual Clauses
  • Other lawful transfer mechanisms recognized under applicable law

The European Commission recognizes Standard Contractual Clauses as one mechanism for transferring personal data from the EU/EEA to countries outside the EEA.

13. DATA RETENTION

We retain Personal Information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The retention period may depend on:

  • The purpose for which the information was collected
  • The nature of the information
  • Our relationship with you
  • Legal, tax, accounting, and regulatory requirements
  • The need to resolve disputes
  • The need to prevent fraud
  • The need to enforce agreements

When Personal Information is no longer required, we will delete, anonymize, or securely retain it only where permitted or required by applicable law.

14. DATA SECURITY

We use reasonable technical and organizational measures designed to protect Personal Information against unauthorized access, disclosure, alteration, loss, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Accordingly, while we take reasonable measures to protect Personal Information, we cannot guarantee absolute security.

15. CALIFORNIA PRIVACY RIGHTS

If you are a California resident and applicable California privacy law applies to you, you may have additional privacy rights.

Depending on applicable law, these may include rights to:

  • Know what Personal Information is collected
  • Access Personal Information
  • Request deletion
  • Request correction
  • Opt out of certain sales or sharing of Personal Information
  • Limit certain uses of sensitive Personal Information
  • Receive equal treatment when exercising applicable privacy rights

California privacy law also provides specific requirements concerning certain privacy notices and opt-out rights.

To submit a privacy request, contact:

kangorymom@icloud.com

We will process eligible requests in accordance with applicable law.

16. CHILDREN'S PRIVACY

Our Site is intended for general consumers and is not knowingly directed toward children.

We do not knowingly collect Personal Information from children where such collection is prohibited by applicable law.

If you believe that a child has provided us with Personal Information in violation of applicable law, please contact us at:

kangorymom@icloud.com

We will take appropriate action as required by applicable law.

17. THIRD-PARTY WEBSITES AND SERVICES

Our Site may contain links to third-party websites, applications, payment services, social-media platforms, or other services.

We are not responsible for the privacy practices of independent third parties.

We encourage you to review the privacy policies of any third-party service before providing Personal Information to that service.

18. DO NOT TRACK

Some browsers provide a “Do Not Track” signal.

Because there is no universally accepted standard for responding to these signals, our Site may not respond to every “Do Not Track” signal.

Where applicable law requires us to recognize a specific privacy preference signal, we will comply with the applicable legal requirements.

19. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in:

  • Our business practices
  • Our services
  • Technologies we use
  • Privacy laws
  • Regulatory requirements

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically.

20. CONTACT US

If you have any questions about this Privacy Policy, wish to exercise a privacy right, or have a privacy-related complaint, please contact us:

KANGORYMOM

Email: kangorymom@icloud.com